Compassionate and Expert Care
Happyhomecare's care approach is based on the principle that you have the right to continue living safely and comfortably in your own familiar environment, even with complex or intensive care needs. We offer specialized, live-in 24-hour home care, focusing on continuity, personal attention, and personalized care.
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Always a Familiar Face: Instead of rotating care teams, Happyhomecare works with a small team of two permanent care professionals. One of them lives with you temporarily, so you can count on expert help, companionship, and safety 24/7. This provides peace of mind, structure, and a strong bond of trust.
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Customized Care, Holistic Approach: Our care is 100% tailored to your personal rhythm, wishes, and needs, as documented in a personalized care plan. Our care goes beyond just medical and personal care (such as bathing, dressing, and medication). We also focus on emotional and social well-being, and light household chores.
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From Intake to Evaluation: The process begins with a comprehensive intake at your home, followed by the careful selection of a healthcare professional whose expertise and personality best match your needs. Throughout the care process, there is regular evaluation and support to ensure the care provided remains of the highest quality and adapts to your changing situation.
We believe that you have the right to care in a home environment where you feel safe and comfortable.
First Contact
During our initial consultation, we'll briefly assess your care needs and requirements. We'll explain our approach and discuss the care options that best suit your situation. Afterward, we'll schedule an intake interview.
Intake interview
The intake interview is an in-depth introduction where we discuss your personal situation, medical history, and specific care needs in detail. This forms the basis for developing a personalized care plan.
Home visit
The home visit is intended to provide a good understanding of the living environment where the care will be provided. We check whether the home is suitable and safe for the caregiver and identify any necessary adjustments.
Approval of Care Plan
After the intake interview, we will create a detailed care plan. You will receive this plan for review and approval. Only after your approval can we proceed with the recruitment and selection of the appropriate care provider.
Digital Conversations with Healthcare Providers
You'll have the opportunity to meet one or more selected healthcare providers through online conversations. This is an important step, allowing you to determine who you connect with best.
Arrival of Care Provider
The caregiver's arrival marks the moment the chosen professional arrives at your location. We ensure a smooth handover and introduction to the home environment, so care can begin quickly and efficiently.
Start of Care
The start of care is the actual commencement of the agreed-upon services, in accordance with the approved care plan. This is a crucial phase in which the care provider provides immediate assistance and support.
Periodic Evaluation
During the periodic evaluation, we regularly discuss how care is progressing, whether the care plan still meets needs, and whether adjustments are desirable or necessary to ensure quality.
Carefully selected healthcare professionals
Within our healthcare organization, we understand how important it is to provide clients with serious illnesses with top-quality care. Our process is designed to ensure that each client receives personalized care and support.
CARE MANAGER
We begin with a thorough consultation and assessment to understand each client's specific needs.
CARE COORDINATOR
Our team of care coordinators carefully matches each client with a qualified care provider who has the necessary skills and experience.
HEALTHCARE
Once the caregiver is selected, we implement the care plan and closely monitor the client's progress and well-being.
Care expertise with a heart for the client
At Happyhomecare we believe that care is more than just a service; it is a calling carried out with love, dedication and a deep understanding of the needs of our clients. Our “client-centered care expertise” reflects our commitment to providing personalized, empathetic care that goes beyond basic needs to create an environment of well-being, comfort and happiness.
Our team of healthcare professionals has been carefully selected based on their professional competence, healthcare expertise and, above all, their warm heart for the client. We understand that every client is unique, with specific preferences and needs. That is why we strive to make a personal match between our clients and healthcare providers, so that a bond of trust and a feeling of family is created.
We are always available and work with short lines of communication to ensure that our clients and their families receive the support they need, when they need it. Whether it is daily personal care, home help or specialized care, our team is ready to serve with attention, respect and professionalism.
At Happyhomecare the client is central. We listen carefully to the wishes and needs of our clients and adapt our care services accordingly. Our goal is not only to improve the quality of life for our clients, but also to give them the confidence and freedom to live their lives the way they want, in the comfort of their own home.
Choosing Happyhomecare means choosing a care partner who really cares about the well-being of its clients. We are proud of our "care expertise with a heart for the client" and we work every day to fulfill this promise.
Personal Care Plans for an Improved Quality of Life
At Happyhomecare, individual quality of life is central to everything we do. Our approach to personalized care plans is designed to meet not only the physical needs of our clients, but also to support their mental, emotional and social well-being. A personal care plan is more than a document; it is a living agreement that reflects the unique wants, values and needs of each client.
Every care plan starts with an in-depth conversation, where we take the time to really get to know the person behind the care request. We discuss not only medical needs, but also personal interests, life goals and what quality of life means for the individual client. This process ensures that each care plan is tailor-made, with respect for the client's autonomy and dignity.
Our care plans include four important domains: mental well-being, physical well-being, living conditions, and social interaction. This holistic approach allows us to create an environment where our clients are not only cared for, but can thrive.
Proactive care planning, or 'advance care planning', plays a crucial role in our approach. It allows us to tailor care to the personal wishes, values and needs of our clients, even before these needs arise. This forethought provides peace of mind for both the client and their family, knowing that their wishes are respected and followed.
At Happyhomecare we believe that a personal care plan is the key to improving quality of life. It is a dynamic process that requires adaptation and communication, and we are committed to continually tailoring our care to the changing needs and desires of our clients. Together we work on a healthcare experience that not only supports lives, but also enriches them.